Type:    Remedy Developer
Duration:    Permanent
Location:    Cncinnati/Dayton OH
Salary:  $70,000+ w/ Excellent Benefits
Authorization:  US Citizen
 
Sr. Application Developer -- REMEDY Action Request System and CMDB.
Description: As a senior developer, the individual will create, design, develop, test and implement REMEDY applications and workflow enhancements from business requirements, in accordance with the corporate procedures and standards. This individual may also serve as a business analyst or project manager on select projects and may train REMEDY users as required.
Additionally, the individual will be responsible for the daily administration, maintenance, monitoring and support of all REMEDY applications, servers and reporting in a high-available 24x7 environment. The individual is expected to evaluate REMEDY application patches, enhancements and new releases as necessary.
 
Experience

Must Have Qualifications:

4-5 years administrative and development experience using the REMEDY Action Request System and ITSM suite running on an Oracle database platform
ARS 7.x experience
ITSM 7.x or higher experience
CMDB Implementation
Integrations with ARS
Bachelor's Degree in Information Systems or related field, or comparable experience
Strong analytical and technical skills
Good oral and written communication skills
Dedicated team player and mentor
 
Desired Additional Qualifications
ITIL certification
CMDB design
Project Management and SDLC experience
Business requirements gathering
REMEDY Integration with other technologies and systems